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Getting started

Is Angel's Guardian right for you?

Great home care starts with the right fit. Here's what we need to provide service, what you can count on from us, and what we ask of the families we serve.

Partners in care

What we expect of each other

The best care happens when families and caregivers work as a team. These shared expectations help every visit go smoothly.

Our commitment

What you can expect from Angel's Guardian

  • A prompt start. We assess new cases within 24 hours of your request.
  • Qualified caregivers. Every aide holds a state certification or is working toward one and completes our in-house training.
  • A thoughtful match. We pair your loved one with an aide whose skills and personality fit, not just whoever is available.
  • Dignity and respect. We honor your home, your privacy and your loved one's routines and preferences.
  • Clear communication. We keep you informed and respond quickly to your questions and concerns.
Your part

What we ask of our clients

  • Share complete information. Tell us about health conditions, medications and care needs, and let us know when anything changes.
  • Provide a safe setting. Keep walkways clear, pets secured and the home safe for both your loved one and your aide.
  • Give notice of changes. Contact our office as early as possible to cancel or reschedule a visit.
  • Go through our office. Arrange changes to the schedule or care plan with our staff rather than directly with your aide.
  • Treat caregivers with courtesy. Our aides bring kindness and respect to your home, and we ask the same in return.
Service requirements

Three basics for in-home care

If these work for your family, we'd love to talk.

3 hours

Minimum visit length

Each visit is scheduled for at least 3 hours, so your aide has time to provide unhurried, thorough care.

3 days

Advance booking

Please request services at least 3 days in advance so we can assess your needs and match you with the right aide.

Local

Within our service area

We serve Worcester, Shrewsbury, Cambridge, Boston, Framingham and surrounding communities. Not sure if you're covered? Just ask.

Sounds like a good fit?

Tell us a little about your loved one and we'll schedule an assessment within 24 hours.

Request Information